As an authorized sales and service centre for all Husqvarna Viking Sewing/Embroidery/Quilting/Serging machines, we honour the warranty policies in accordance with the guidelines set out by Husqvarna Viking. The following table is meant as a general indication of those policies, but you are incouraged to consult your dealer regarding your specific case.
When making a warranty claim, please have proof of purchase available that clearly indicates the location and date of sale.
Please note: Warranty claims are for MANUFACTURING DEFECTS ONLY. Misuse of a machine or general wear and tear is not covered under the warranty program.
|MODEL||Manufacturing Defects||Computer||Motor/ Electronics||Labor/ Service||Weight (lbs)|
|Designer Diamond Embroidery Unit||20 year||5 year||5 year||1 year||21|
|Designer Diamond/Deluxe/Royale||20 year||5 year||5 year||1 year||36|
|Designer Ruby Deluxe||20 year||5 year||5 year||1 year||35|
|Designer Ruby Embroidery Unit||20 year||5 year||5 year||1 year||19|
|Designer Topaz 20/25||20 year||5 year||5 year||1 year||32|
|Designer Topaz 20/25 Embroidery Unit||20 year||5 year||5 year||1 year||14|
|Designer Topaz 30/50||20 year||5 year||5 year||1 year||32|
|Designer Topaz 30/50 Embroidery Unit||20 year||5 year||5 year||1 year||19|
|Eden Rose 250C||20 year||5 year||5 year||1 year||30|
|Eden Rose 250M||10 year||2 year||2 year||1 year||27|
|Emerald 116/118/122||10 year||2 year||2 year||1 year||24/25/26|
|Emerald 183/203||10 year||2 year||2 year||1 year||27|
|H/Class 100Q||10 year||2 year||2 year||1 year||15|
|H/Class 200S||5 year||1 year||1 year||1 year||24|
|HCLass 500/600E & Embroidery Unit||10 year||2 year||2 year||1 year||47|
|H/Class E10/E20||10 year||2 year||2 year||1 year||19|
|Huskylock S21/S25||5 year||1 year||1 year||1 year||29/31|
|Mega Quilter 18 X 8||5 year||1 year||1 year||1 year||45|
|Opal 650/670/690||20 year||5 year||5 year||1 year||28|
|Platinum 16||20 year||2 year||2 year (Mechanical only)||N/A||69|
|Platinum 3000||5 year||1 year||1 year||1 year||57|
|Quilt Sew Clever||5||NA||NA||1 year|
|Sapphire 855/875Q/930/960Q||20 year||5 year||5 year||1 year||30|
|Tribute 140C||20 year||5 year||5 year||1 year||30|
|Tribute 140M||10 year||2 year||2 year||1 year||27|
No problem, we offer repair and maintenance services for most models (new and old) of sewing machines, sergers, and quilt machines. Click Here for more information on repairs and maintenance service.